Privacy Policy

Who I am

This website, alixjames.com, belongs to author Alix James. This policy explains what information the site collects, why, and what you can do about it. If you have a question, use the Contact page.

What I collect

• Readers' list: your first name and email address when you sign up.
• Contact form: your name, email address and message.
• Orders (when the store is open): your name, email address and what you bought. Payments go through Stripe or PayPal. Your card details are handled by them and never reach me.
• Site visits: like most websites, this one uses cookies and similar tools to keep the site working, count visits and see which pages are useful. If analytics or advertising tools (such as Google Analytics or the Meta Pixel) are turned on, they may also set cookies.

How I use it

• To send the emails you signed up for, including any free story offered when you join.
• To answer your messages.
• To deliver ebooks you buy and handle any questions about your order.
• To understand how the site is used and improve it, and to show relevant ads for my books.

I never sell your information.

Who helps me run the site

I use trusted services to run this site. They only get the information they need to do their job:

• Bonidi, for the website, forms and email
• Stripe and PayPal, for payments
• BookFunnel, to deliver ebooks
• Zapier, to pass order details to BookFunnel
• Google and Meta, if analytics or advertising tools are turned on

Emails

Every email I send has an unsubscribe link. Click it at any time and you will be taken off the list.

Links to stores and other sites

Buttons on this site often take you to Amazon or other stores. Those sites have their own privacy policies, and what you do there is covered by them, not by this policy.

How long I keep it

I keep your details while you are on my list or while I need them for your order, and for as long as the law requires for tax and business records.

Your choices

You can ask to see the information I hold about you, correct it, or have it deleted. Depending on where you live (for example the EU, UK or California), you may have other rights too. Use the Contact page and I will help.

Children

This site is not meant for children under 13, and I do not knowingly collect their information.

Changes

If this policy changes, the new version will be posted here with a new date.